Refund Policy - Somi Buzz

Refund Policy for Somi Buzz

Effective Date: 14th October 2024

At Somi Buzz, we are committed to delivering high-quality digital marketing services, including website development, SEO, and social media management. We value our clients and strive for complete satisfaction. However, we understand that circumstances may arise where a refund is necessary. This Refund Policy outlines the terms under which refunds may be granted.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

Duplicate Payment: If a payment is made more than once for the same service.
Service Non-Delivery: If we fail to deliver the agreed-upon services within the stipulated timeframe without valid justification.
Technical Issues: If a technical error prevents the service from being provided, and we are unable to resolve the issue within a reasonable time.

2. Non-Refundable Services

Certain services are non-refundable, including:

Completed Services: Once a service has been fully delivered as per the initial agreement, no refunds will be issued.
Third-Party Fees: Any fees paid to third-party platforms (e.g., domain registration, hosting, ad budgets) are non-refundable.
Partially Completed Projects: If a project is canceled after partial work has been completed, we may issue a partial refund, deducting the cost of work already done.

3. Refund Request Process

To request a refund, please contact us via email or WhatsApp:

Email: info@somibuzz.com
Phone/WhatsApp: +44 7519 791487

Include the following details in your request:

Full Name
Service Purchased
Date of Payment
Reason for Refund Request
Proof of Payment (if applicable)

We will review your request and respond within 7 business days.

4. Refund Timeline

Approved refunds will be processed within 5-10 business days via the original payment method (e.g., PayPal, Stripe). The exact timing may vary depending on your bank or payment provider.

5. Changes to This Policy

Somi Buzz reserves the right to modify this Refund Policy at any time. Any changes will be communicated via our website or direct client communication.

If you have any questions about this policy or need further clarification, don’t hesitate to reach out. We’re here to help!

Thank you for choosing Somi Buzz — we look forward to helping your business grow!

Refund Policy for Somi Buzz

1. Eligibility for Refunds

2. Non-Refundable Services

3. Refund Request Process

4. Refund Timeline

5. Changes to This Policy

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Somi Buzz Ltd.